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Noxlumyn is hiring a Customer Service Representative (CSR) to support patients through clear communication, scheduling, and follow-ups. This is a remote, full-time role requiring international (night shift) working hours. If you are fluent in English, empathetic, and tech-savvy, this opportunity is for you!
📌 Job Overview
| Position | Customer Service Representative |
|---|---|
| Company | Noxlumyn |
| Location | Remote (Work From Anywhere) |
| Job Type | Full-time |
| Shift | Night Shift (Mon–Fri, International Hours) |
| Application | Apply on LinkedIn |
🎯 Key Responsibilities
As a Customer Service Representative, you will:
- Communicate with patients via calls and emails in a professional and empathetic manner.
- Follow up to ensure patients attend appointments and complete required steps.
- Build rapport with patients and encourage them to continue with their care plans.
- Handle patient queries and concerns with patience and professionalism.
- Manage scheduling, confirmations, and reminders for patient appointments.
- Maintain accurate records and timely correspondence with all stakeholders.
- Track daily meetings and ensure punctual participation.
- Provide daily reports on patient progress and administrative tasks.
- Use digital tools to organize follow-ups and workflows.
- Collaborate with the team to ensure smooth communication and processes.
- (Bonus) Support with digital marketing, social media, or SEO tasks if skilled.
🎓 Required Qualifications
| Requirement | Details |
|---|---|
| Education | No degree required |
| Experience | 2+ years in customer service, patient care, or administrative roles (preferred) |
| Language | Fluent English (neutral or American accent preferred) |
| Skills | Interpersonal communication, empathy, persuasion, time management |
| Technical | Strong in MS Office (Word, Excel, Outlook) & digital tools |
| Personality | Calm, patient, organized, and persuasive |
🌟 What We Offer
- 🌍 Remote Work – Work from anywhere
- ⏰ Paid Time Off
- ☕ Virtual Coffee/Dinners & Team Events
- 📈 Performance-based annual appraisals
- 🚀 Growth-oriented environment with learning opportunities
- 🤝 Supportive and collaborative remote team culture
🚀 How to Apply
Interested candidates can apply online via LinkedIn:
👉 Apply Here
This role is perfect for someone who wants to work remotely in customer service while making a real impact on people’s lives. As a Customer Service Representative at Noxlumyn, you will guide patients with empathy, manage appointments, and ensure smooth communication. With growth opportunities, flexible remote work, and a supportive environment, this is an excellent chance to build your career in customer service and patient care.
